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Terms & Conditions

Last updated: January 2024

1. Agreement to Terms

By accessing and using TravelValor's services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

TravelValor provides travel planning, booking, and consultation services. We act as an intermediary between clients and travel suppliers including airlines, hotels, tour operators, and other service providers.

3. Booking and Payment

All bookings are subject to availability and confirmation by suppliers. Payment terms and cancellation policies vary by supplier and will be clearly communicated before booking confirmation.

4. Client Responsibilities

Clients are responsible for providing accurate information, obtaining necessary travel documents, and adhering to all travel requirements including health and safety regulations.

5. Liability and Insurance

TravelValor strongly recommends comprehensive travel insurance. Our liability is limited to the maximum extent permitted by law. We are not responsible for circumstances beyond our control.

6. Changes and Cancellations

Changes and cancellations are subject to supplier terms and may incur fees. We will assist clients with modifications but cannot guarantee penalty-free changes.

7. Force Majeure

Neither party shall be liable for any failure to perform due to events beyond reasonable control, including but not limited to natural disasters, war, terrorism, or pandemic-related restrictions.

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Privacy Policy

Last updated: January 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel services, or communicate with us. This includes personal information like your name, email address, phone number, and travel preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our business.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of certain communications from us. Contact us to exercise these rights.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (310) 555-0147.

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Cookie Policy

Last updated: January 2024

What Are Cookies

Cookies are small data files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Essential Cookies: Required for the website to function properly, including security and accessibility features.

Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics.

Functionality Cookies: Remember your preferences and settings to provide enhanced, personalized features.

Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. You may also use our cookie preference center to customize your cookie settings at any time.

Third-Party Cookies

Some cookies may be placed by third-party services that appear on our pages, such as analytics providers and advertising networks. These cookies are governed by the respective third parties' privacy policies.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

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DMCA Policy

Last updated: January 2024

Copyright Infringement Notification

TravelValor respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the material that is claimed to be infringing and its location
• Your contact information including address, telephone number, and email
• A statement that you have a good faith belief that use of the material is not authorized
• A statement that the information in the notification is accurate and you are authorized to act on behalf of the copyright owner

Designated Copyright Agent

DMCA notices should be sent to:

TravelValor Copyright Agent
2847 Ocean Boulevard
Santa Monica, CA 90405
Email: [email protected]
Phone: +1 (310) 555-0147

Counter-Notification

If you believe that your content was removed or disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

Repeat Infringer Policy

TravelValor will terminate user accounts of repeat copyright infringers in appropriate circumstances.

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GDPR Compliance

Last updated: January 2024

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), EU residents have the following rights regarding their personal data:

Right to Information

You have the right to know what personal data we collect, how we use it, and who we share it with. This information is provided in our Privacy Policy.

Right of Access

You have the right to request access to your personal data and receive a copy of the personal data we hold about you.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, such as when it's no longer necessary for the original purpose.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have it transferred to another controller.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Lawful Basis for Processing

We process personal data based on:

• Consent: When you have given clear consent for specific purposes
• Contract: When processing is necessary for a contract with you
• Legitimate Interest: When processing is in our legitimate business interests
• Legal Obligation: When we must comply with legal requirements

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at:
Email: [email protected]
Phone: +1 (310) 555-0147

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your rights under GDPR have been violated.